Frequently Asked Questions

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How Can We Help You?

Joining a senior living community is a significant decision to make, but we’re here to help make your experience with us magical.

If you have any questions or concerns regarding what you can expect in one of our communities, please don’t hesitate to reach out to us. In some cases, the answer you’re looking for might be on this page, so please take a moment to browse our FAQs to get a clearer look of what life looks like in our community.

Or start the journey today by booking a tour through one of our beautiful communities. Contact us today!

Community FAQs

We strive to provide an incredible community experience for all of our residents.

Here are some of the most common questions potential residents and their families ask in regard to our community and culture. If you have any other questions about our communities, please visit our Community Life page to learn more!

What makes The Legacy at Forest Ridge stand out from others?

At the heart of what we do is our culture, which fosters long-lasting relationships with our residents, their families, and our team members.

Our philosophy, supported by innovative senior living technology and compassionate staff, helps every resident connect, grow, and love within our community.

Some of our featured amenities include:

  • 3 chef-prepared meals
  • Restaurant-style dining
  • Weekly housekeeping
  • Outdoor Courtyards
  • Fitness room
  • Salon
  • Bistro
  • And so much more!

Visit our services and amenities page or schedule a visit with us to learn more about what we have to offer.

The Legacy at Forest Ridge is staffed 24 hours a day, 7 days a week. We match our staffing ratio to the needs of our residents.

Yes, 62.

We approach the move-in process with sensitivity and care for a smooth transition for both you and your loved ones.

Our process begins by gathering vital information, agreements, and permissions required for the move, including a medical assessment and physician’s care plan as necessary. Some of this paperwork is tied to state regulations, but we’ll guide you through every step of the way. We can also provide recommendations for moving companies in the Schertz area if needed.

Every situation is unique, so whether you need to move quickly or take your time, we’re here to support you throughout the entire process. At The Legacy at Forest Ridge, we’re dedicated to making your transition into our community a positive experience filled with love and compassion.

Do you provide transportation?

We’re pleased to offer scheduled transportation for our residents, providing easy access to doctor’s appointments and activity outings. Our concierge and healthcare team work together to schedule transportation to and from medical appointments, with our bus driver checking daily for timely departures and arrivals.

For designated locations and events, residents can sign up in advance, with accommodations available for those using wheelchairs or electric scooters.

Private transportation is also available upon request for a nominal charge. We strive to make transportation as convenient as possible for our residents’ peace of mind.

While our suites are unfurnished, we encourage each resident to personalize their living space by bringing in items that bring them joy, comfort, and creativity.

We believe that feeling at home is essential to a happy and fulfilling lifestyle, and we want our residents to feel comfortable and content in their new homes.

So go ahead and bring your favorite decor, cherished mementos, and treasured possessions—make your suite truly yours!

View our floor plans here.

Our healthcare team conducts a thorough health assessment to determine the level of care that best meets your individual needs and preferences.

This personalized approach provides the care and attention that you require while maintaining independence.

Definitely! At The Legacy at Forest Ridge, we offer a comprehensive pet care program that includes daily walks and other amenities to keep your furry friend happy and healthy.

Please note that there is a one-time, non-refundable fee associated with bringing your pet along to our community.

Please contact us to learn more about our pet programs.

Additional Questions? We Can Help!

If you don’t see your question answered here, please feel free to contact our team today for any clarity you might need.

We can’t wait to hear from you!

Why Choose LifeWell?


We believe that life is better when it’s shared. That’s why we prioritize the power of connection and the importance of bonding with those around us.


Learning should never stop, no matter your age. Our community is built on learning and growth, with endless opportunities for residents to explore their passions and interests.


Love is at the core of everything we do. We cherish the privilege of providing your loved ones with peace, comfort, and understanding.

All Together

Our community works as a team to provide you with compassionate care and services, making our environment feel like home.

Our Lifestyles

We provide distinct lifestyle options to choose from, and we can tailor them further to meet individual needs. 

If you’re unsure which option is best for you, our team is always available to guide you through the choices and help you find a perfect fit. Don’t hesitate to reach out to us for more information on how we can serve you.

Assisted Living

Assisted living provides personalized care, giving you more time to connect, grow and love.

Memory Care

Our memory care program is designed to support individuals with cognitive concerns, helping them make connections with their community and enjoy an elevated quality of life.

Respite Care

Respite care is available for those who want to try out our community or need short-term stays while their primary caregiver takes a break.

Where to Find Us

Take the exit off Schertz Pkwy. as if you were entering the Primrose School of Schertz parking lot, but follow the road right to our location.


  • 5001 Schertz Pkwy.
  • Schertz, TX 78154

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Contact Us Today

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